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MARATHON
EVOLUTION is an universal communications
recording solution for the most demanding requirements of busy financial
trading floors, high-volume contact centers, mission-critical air
traffic control centers and lifesaving public safety organizations.
MARATHON
EVOLUTION is ideal for companies planning to record medium to
high channel numbers and it will evolve as your business grows.
Engineered to evolve, built to endure
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MARATHON
EVOLUTION , the WORLD'S FIRST Linux-based communications
recorder, works with any application and provides power, reliability and
open-source flexibility in a cost-effective package. Based on recognized
industry standards, and with built-in scalability, MARATHON
EVOLUTION secures your investment in a critical business area. Mirrored and
hot-swap hard disks and a redundant power supply protect against data
loss or recording failures.
Flexible architecture
ˇ@MARATHON
EVOLUTION , with its scalable channel array, captures and
records all interactions from eight up to thousands of channels
simultaneously. The system may be configured to record, live monitor and
archive diverse communications from one location and to provide search
and-replay capabilities locally or via LAN / WAN, intranets or the
Internet. The distributed recording mode connects multiple recording
platforms, departments or locations and automatically transfers the data
to a CENTRAL INTERACTION platform for online access.
A-la-carte feature selection
Only MARATHON
EVOLUTION lets you select exactly what you need for your
current requirements and then add more functionality as your business
demands it. You can choose multiple methods for recording or for search
and- replay and you may also add a quality monitoring solution to
evaluate and analyze the recorded communications.
The recording applications include:
- ASCˇ¦s search and replay applications are based on your
companyˇ¦s requirements: Select INSTANTplay or INSTANT WEBplay
primarily for immediate retrieval of the most recent call. POWERplay
or WEBplay excel with flexible search criteria and other advanced
functions. Customers may choose either the browser-based application
working without any additional software installed on the PC or
Java-based client/ server technology which replays via a local
network.
- Threat call recording helps organizations protect their company
and employeesˇ¦ welfare while maintaining call privacy.
- Last Call Repeat (LCR) provides access to the most recent calls
via telephone.
- INSPIRATIONpro, a quality monitoring solution for contact centers,
improves the quality of customer interactions, thus reducing agent
turnover, and increasing productivity and profits.
- SCREENscan, a powerful software application automatically
initiates recording when a user clicks any pre-defined button or
when a particular application appears on the desktop.
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Seamless integration
ASC systems and technologies may be easily integrated with partner
products and services:
- The Application Data Integration (ADI) captures data and attaches
it to the call database. This application may also control when the
recorder starts and stops so you record only pertinent details.
- The Application Programmer Interface (API) shares and integrates
data among ASCˇ¦s systems and their customersˇ¦.
- Call Tagger provides free-seating for agents without CTI.
- CTI solutions by ASC available for various PBX models, capture
additional call details and enhance fast and efficient searching for
archived calls.
Technical Data
| Channels and recording
devices |
Analog inputs
Digital inputs
Voice over IP (VoIP)
Hard disk (built-in)
External storage
Signal input
(analog)
Protocols (digital)
VoIP recording |
16 to 192 channels
16 to 120 channels MVTC (Multi Vendor Tap Card) + BRI (S0),
15 to 360 channels PRI, 15 to 360 channels PCM30 / PCM32 or
mixed configuration of analog / digital / VoIP
8 to 52 channels (active), 16 to 120 channels (passive)
Up to 175,000 hours (at 4.8 kbps) with RAID-1 support,
hot-swap hard disks
Disk Array Storage (DAS), Network Attached Storage (NAS),
USB - hard disk, USB - Stick, USB - DVD
Symmetrically, 1 to 200 mV or 10 to 2000 mV impedance 600
ohms or > 22 kohms
PCM30; PCM32; PRI: E1 ˇV ISDN / T1 ˇV ISDN / T1 ˇV RBS
BRI, ISDN EDSS1; proprietary protocols
H.323, SIP, RTP, SCCP, proprietary IP protocols |
| Audio input (analog) |
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Frequency range
Signal-to-noise ratio
Distortion factor
Cross talk attenuation
AGC amplifier
|
300 to 3400 Hz, +/- 3 dB
> 42 dB (A)
< 3%
> 60 dB / 1 kHz
Response time 20 ms / 20 dB
Recovery time 200 ms to 4.7 sec. / 20 dB adjustable |
| Operation modes |
Data compression
Start delay
Stop time
Time synchronization
Alarm contact |
4.8; 16; 24; 32; 40 or 64 kBit/sec., selectable per
channel
0 ms
1 to 120 sec., adjustable
Optional: NTP, input for minute pulse, DCF 77, GPS, IRIG B, IRIG E,
Hopf, output: minute pulse (option)
Relay outputs for optical and audible alarm (opt.) |
| Environment |
Power supply
Temperature range
Dimensions
(w x h x d)
Weight |
90 to 250 V AC
+41˘XF to +95˘XF (+5 ˘XC to +35 ˘XC)
19ˇ§ x 7ˇ§ x 19,8ˇ§ (483 x 177 x 503 mm)
Approx. 50 lbs. (25 kg) |
| Conformity |
Security standards
EMC / ESD
PTT |
EN 60950, UL 60950 / CSA C22.2
EN 55022, FCC part 15 class A, EN 55024, EN 61000-3-2, EN 61000-3-3
FCC part 68, TBR 3, TBR 4, TBR 21, PTC212/05/00 |
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