Telecommunication Infrastructure Design and Planning

Our services focus on the design and project management of requirements for enterprise telecommunication infrastructure, IT and Network Systems, providing end to end project delivery & vendor management.

Project Management

DataSpeech recognizes that Project Management is a key ingredient to the successful completion of any complex project. We have a wealth of experience in managing relocation & telecommunications projects and bringing them online in a timely and cost effective manner. We work closely with our clients and their installation teams along with the vendors (Architects, General Contractor, Cabling Contractors, Electrical & HVAC Contractors, Telecommunications & equipment vendors, etc.) to ensure that decisions and the flow of information between Facilities & Construction Teams and the IT Teams are timely and accurate, to avoid costly delays and additional rework.

By providing our clients with insight into what is happening and where things are going during a project, we make sure our client's resources are used in the most effective and efficient manner, allowing them to remain focused on their core responsibilities.

Telecommunications Consultant Services

DataSpeech strategically analyzes your existing telecommunications systems and services, and then review your wish list and critical requirements to develop a needs analysis profile. Next we begin developing the design and the initial budgeting for an optimized and cost-effective telecommunications set of solutions including the PBX, Voice Messaging Services, conferencing solutions etc.

Outsource Services

In any organization telecommunications service forms a key business tool. Therefore, when you need to make changes to your existing infrastructure, you need a rapid, professional response to ensure your business continues to operate smoothly.

In most organizations, it is not cost effective to employ a specialist Telecommunications Manager. However, with Paradise Communications outsourced telecommunications management services, you can get all the benefits of expert management of your telecommunications hardware and services, without the high costs of employing a Dedicated Telecoms Manager.

In recent years, the information technology (IT) and telecommunications department's visibility have increased as a critical and integral component in support of an organization's overall strategic direction. DataSpeech has the expertise to evaluate the effectiveness of current IT operations and develop initiatives to align the IT and telecommunications department with the business organization as a whole. In addition, increased service expectations and reliance on systems, as well as the challenges of recruitment and retention of technical resources, have prompted our clients to consider outsourcing some or all of their IT services.

Some of the Services offered include:

• IT and Telecommunications Consulting
• System Design
• Network Specification & Implementation Management
• Project Management
• Assessments and audits
• Service-level definitions
• Department processes and work flow design
• Help desk and customer service design and implementation
• Project planning and management.

Our Consultant will be assigned to manage your company’s IT and telecommunications services, and help you to review your systems and services in order to keep your database up to date.

Our Consultant will also visit site on a fixed interval basis to review all aspects of your IT and Telecommunications services with you. This service is available to all clients, and is found particularly beneficial to Call Center sites and clients who have to make lots of moves and changes.

Maintenance Services

DataSpeech offers maintenance services to Nortel Unified Communications systems, PABXes and ASC Marathon Evolution Voice Logger Solutions. DataSpeech is committed to keep inventory of hardware to ensure high availability of services to customers that take up maintenance contract in accordance to their respective business needs.